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Ownership Drives Accountability

Many of the conditions that make empowerment and agility possible have been cast as organizational villains. Structure is treated as bureaucracy.Hierarchy as silos.Clear roles as constraints.Standardization as rigidity.Stability as stagnation.…
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AI Isn’t Shrinking Marketing Teams

The narrative is wrong. AI is not killing jobs—at least not in Marketing. Org.Works and Cordial conducted a survey of 100 retail marketing leaders, and findings suggest growth in marketing…
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The Organizational Implications of Agentic Commerce

The conversation around 𝗔𝗴𝗲𝗻𝘁𝗶𝗰 𝗖𝗼𝗺𝗺𝗲𝗿𝗰𝗲 is largely focused on third-party AI assistants helping consumers search, compare products, and complete transactions. That’s certainly part of what’s coming. But what happens 𝙞𝙣𝙨𝙞𝙙𝙚…
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Hierarchy Isn’t the Same As Bureaucracy

Jack Dorsey (yes, from Block and Twitter fame) and Roelof Botha‘s article, “From Hierarchy to Intelligence” (link in comments below), is one of the most thoughtful perspectives on hierarchy and…
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Role Ambiguity: The Underestimated Performance Killer in Modern Organizations

𝗥𝗼𝗹𝗲 𝗮𝗺𝗯𝗶𝗴𝘂𝗶𝘁𝘆 𝗺𝗮𝘆 𝗯𝗲 𝘁𝗵𝗲 𝗺𝗼𝘀𝘁 𝘂𝗻𝗱𝗲𝗿𝗲𝘀𝘁𝗶𝗺𝗮𝘁𝗲𝗱 𝗽𝗲𝗿𝗳𝗼𝗿𝗺𝗮𝗻𝗰𝗲 𝗸𝗶𝗹𝗹𝗲𝗿 𝗶𝗻 𝗺𝗼𝗱𝗲𝗿𝗻 𝗼𝗿𝗴𝗮𝗻𝗶𝘇𝗮𝘁𝗶𝗼𝗻𝘀. A new meta-analysis in the June 2026 volume of Journal of Vocational Behavior reviewed 515 studies across nearly…
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Where Should AI Live in Organizations?

𝗜𝗧 𝗶𝘀 𝘄𝗵𝗲𝗿𝗲 𝗔𝗜 𝗴𝗼𝗲𝘀 𝘁𝗼 𝗱𝗶𝗲. (Mollick, The Economist, 2026)𝗔𝗜 𝗱𝗼𝗲𝘀𝗻’𝘁 𝗱𝗶𝗲 𝗶𝗻 𝗜𝗧. 𝗜𝘁 𝗱𝗶𝗲𝘀 𝗶𝗻 𝗼𝗿𝗴𝗮𝗻𝗶𝘇𝗮𝘁𝗶𝗼𝗻𝗮𝗹 𝗮𝗺𝗯𝗶𝗴𝘂𝗶𝘁𝘆. (Sherlock, 2026) That headline in last month’s The Economist traveled fast.But…
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Are We Building Companies With No One Left to Run Them?

The new narrative:1️⃣ Eliminate entry-level roles.2️⃣ Flatten middle management.3️⃣ Let AI handle the rest. I’m exaggerating (but only slightly). This is what’s being framed as “workforce reshaping.” Here’s the problem:…
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Janet’s advisory services, based on her extensive knowledge of ecommerce, technology, and organizations were game-changing for us. We built our digital organization around Janet’s recommendations with great results.
COO
Major Footwear Company
The research and recommendations from Janet’s research should be required education in every boardroom.
President
Major Technology Company
Dr. Sherlock’s recommendations on Product Management saved us from building an unnecessarily complex organization.
CEO & CIO
Global Data & Risk Services Provider
Passion. Smarts. Expertise. Unprecedented leadership and organizational skills. Janet Sherlock stands out in a crowded field of consultants!
HR Executive
Global Apparel Company
We relied upon Dr. Sherlock’s invaluable expertise to help us determine the reporting structures, remit, and approach for AI across our agency.
Chief Transformation Officer
Federal Government Agency

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